MASTER-PLANNED
FOR SUCCESS
The Definitive Guide for Master-Planned Community Developers
Your blueprints for master-planned community marketing, derived from over two decades of expertise collaborating with accomplished land developers to achieve exceptional results.
21 Critical questions and detailed answers for success
Research for master-planned community marketing is not just about selling properties; it's about understanding and connecting with potential residents, staying competitive and relevant in the market, and ensuring the long-term success and growth of the community. Research plays a crucial role in the marketing of master-planned communities for several reasons:
- Understanding Target Market:
Research helps in identifying the target demographic for a master-planned community. Typical demographic data could include age groups, geographic locations, family sizes, income levels, job titles, industries, and more.
Richer data on lifestyle preferences, purchase intentions, psychological tendencies, and more can be found with sources like Claritas PRIZM and others. This type of behavioral data is powerful as you develop your 'Placemaking' strategy and evaluate product mix. The importance of understanding who the community is designed for can not be overstated and guides marketing strategies to appeal directly to these groups. - Market Trends Analysis:
Keeping abreast of current trends in real estate, community planning, and consumer preferences is essential. Research in these areas allows marketers to position the community as a desirable, modern, and future-proof option for potential buyers. - Competitive Analysis:
Research provides insights into what competitors are offering. This information is vital for positioning the community uniquely and highlighting its distinct advantages over other options in the market. - Customizing Marketing Strategies:
Different communities require different marketing approaches. Research can reveal which marketing channels (like social media, print media, events, etc.) are most effective for reaching the target audience. It also helps in crafting messages that resonate with potential buyers. - Feedback and Improvement:
Ongoing research, including feedback from current residents, can guide continuous improvement in both the community's development and marketing strategies. This can lead to better resident satisfaction and positive word-of-mouth, which is invaluable for marketing. - Regulatory Compliance and Sustainability Practices:
Research ensures that marketing strategies are in line with legal regulations and industry standards. Additionally, in an era where sustainability is increasingly important, research can guide marketing efforts to highlight environmentally friendly practices and features of the community. - Economic and Social Factors:
Understanding the broader economic and social factors that influence housing choices and community development is vital. This includes factors like employment rates, local amenities, and educational opportunities, all of which can be critical selling points.
Land planning and 'Placemaking' are not just about the physical layout and amenities of a community; they are about creating a desirable lifestyle and a sense of belonging. These aspects are crucial in attracting potential buyers and giving them compelling reasons to choose one community over another.
Land planning and placemaking are essential elements in marketing a master-planned community for several reasons:
- Creating a Unique Identity: Placemaking helps to establish a unique identity and character for the community. This can differentiate the community from others and make it more attractive to potential buyers who are looking for a specific lifestyle or aesthetic.
- Enhancing Quality of Life: Good land planning and placemaking focus on creating spaces that enhance the quality of life for residents. This includes green spaces, recreational areas, community centers, and walkable neighborhoods. Marketing these features can attract buyers seeking a community that supports a healthy, active, and social lifestyle.
- Establishing a Sense of Community: Placemaking involves creating spaces that encourage social interaction and community building. Features like parks, communal gardens, event spaces, and town squares can be major selling points as they suggest a strong, connected community.
- Sustainability and Environmental Stewardship: Modern land planning often emphasizes sustainability. Marketing a community with eco-friendly features, such as energy-efficient designs, sustainable transportation options, and conservation of natural spaces, appeals to environmentally conscious buyers.
- Economic Benefits: Well-planned communities often include mixed-use areas with shops, restaurants, and offices. This not only provides convenience for residents but can also be a selling point for those who appreciate the ease of access to amenities and potentially reduced commuting times.
- Visual Appeal: The aesthetic appeal of a well-planned community can be a significant marketing advantage. Beautifully designed landscapes, architecture, and public spaces create a visually appealing environment that can attract buyers.
- Long-Term Value: Good land planning and placemaking contribute to the long-term value and sustainability of a community. This can be a key marketing point, as buyers are often concerned about the future value of their investment.
- Adaptability and Future-Proofing: Effective land planning allows for adaptability to future needs and trends, which can be an attractive aspect for potential buyers. It shows that the community is not just a good choice for today but will continue to be relevant and desirable in the future.
The marketing budget for a master-planned community can vary widely based on several factors, including the size of the community, the target market, geographic location, the range of amenities and features offered, and the overall marketing strategy. Due to these variables, providing a specific figure can be challenging without detailed context.
On average the Life of Project Budgets:
Small (350-600 homes) $650k-$1.2 Million
Medium (600-1,500 homes) $1.5 Million-$5.2 Million
Large-scale (1,500-5,000) $5.2 Million-$25 Million
Mega (5,000-30,000) $25 Million-$150 Million+
It's important to note that these budgets should be carefully planned and regularly reviewed to ensure they are delivering the desired return on investment and adjusted according to the market response and sales progress.
Here are some general insights into how these budgets are typically structured:
Percentage of Sales Revenue:
Often, the marketing budget is a percentage of the average sales price times the number of lots. This percentage can range from 1% to 1.35%, depending on the project's scale and ambition.
Phase of Development:
During the initial launch phase, the budget might be higher to create awareness and interest. This initial phase can see a more significant investment in marketing, sometimes as high as 10% of the anticipated revenue from the initial sales.
Target Market:
If the community is aimed at a high-end market, the marketing budget might be larger to ensure high-quality materials, events, and advertising channels that align with the expectations of luxury buyers.
Regional Factors:
Marketing costs can also vary by region due to differences in advertising costs, media availability, and competition. For instance, marketing in a major metropolitan area is typically more expensive than in a rural or less populated area.
Marketing Mix:
The choice of marketing channels significantly impacts the budget. Digital marketing might be more cost-effective compared to traditional media like television or print ads. The mix of online and offline marketing tactics will influence the overall budget.
Size and Scope of the Community:
Larger communities with more amenities and features might require a larger budget to effectively communicate all aspects of the community.
External Factors:
Economic conditions, competition, and market demand can influence the marketing budget. In a competitive market or during economic downturns, more marketing might be necessary to attract buyers.
Longevity of the Campaign:
The duration of the marketing campaign also affects the budget. A prolonged, multi-year marketing effort as the community develops will require a sustained budget.
The allocation of marketing budgets for a master-planned community across various digital and traditional marketing tactics can vary based on numerous factors like target market, location, stage of development, and overall marketing strategy.
However, below are general guides of how a typical marketing budget might be distributed by percentage across different tactics:
Digital Marketing (40-60%):
Website Development and Maintenance (10-15%):
A significant portion is allocated to website development, which is a crucial digital asset.
Social Media Marketing (5-10%):
Includes content creation, paid advertising, and management of social media platforms.
Search Engine Optimization (SEO) and Content Marketing (5-10%):
For ongoing content creation, blog posts, and optimizing the website for search engines.
Online Advertising (PPC) (10-20%):
Pay-per-click advertising on platforms like Google Ads and social media ads.
Email Marketing (2-5%):
For creating and sending newsletters, promotional emails, and maintaining the email list.
Traditional Marketing (30-50%):
Print Advertising (5-10%):
Includes ads in newspapers, magazines, and real estate publications.
Direct Mail (5-10%):
Costs for designing, printing, and distributing direct mail materials.
Outdoor Advertising (5-10%):
Billboards, signage, and other outdoor advertising expenses.
Events and Open Houses (5-10%):
Costs for hosting events, open houses, community tours, etc.
Public Relations (2-5%):
Expenses related to media relations, press releases, and public appearances.
Collateral and Brochures (3-5%):
Designing and printing sales brochures, flyers, and other physical marketing materials.
Other Expenses (10-30%):
Market Research (2-5%):
For conducting market research and analysis.
Sales Center and Model Homes (5-10%):
Setting up and maintaining a sales center, model homes, and showrooms.
Community Sponsorships and Partnerships (1-5%):
Local sponsorships and community engagement activities.
Miscellaneous and Contingency (2-10%):
A portion is often reserved for unexpected expenses or new opportunities.
It's important to note that these percentages are general estimates and can vary greatly depending on the specific strategy and goals of the community. Additionally, the marketing landscape is dynamic; hence, successful marketers continuously adjust their budgets based on the performance of different channels and changing market conditions.
Regular analysis and reallocation of the budget are crucial to ensure that the marketing efforts are effective and provide a good return on investment. As digital marketing continues to grow and evolve, many developers are shifting more of their budgets toward digital channels due to their cost-effectiveness and measurable results.
Branding in the context of 'Placemaking' for a master-planned community is about much more than just logos and marketing materials. It's about creating a cohesive, appealing, and emotionally resonant identity that informs every aspect of the community, from its physical design to the lifestyle it offers its residents.
Branding plays a significant role in placemaking as it helps to establish a unique identity, create emotional connections, and communicate the values and lifestyle that the community represents. Here's how branding intersects with placemaking:
- Creating a Unique Identity:
Branding is about crafting a distinct identity for the community. This includes the name, logo, color scheme, and overall aesthetic. A strong brand identity makes the community instantly recognizable and memorable, setting it apart from other developments. - Communicating Lifestyle and Values:
Branding conveys the lifestyle and values of the community. For example, a brand focused on sustainability and eco-friendliness will influence the design of public spaces, the types of events held, and the community culture. This helps attract residents who share these values. - Establishing Emotional Connections:
Good branding evokes emotions and creates a sense of belonging. It's not just about selling homes but about selling a lifestyle and a community. When residents feel an emotional connection to the community brand, it fosters loyalty and a sense of pride in their living environment. - Marketing and Promotional Strategy:
Branding is key in marketing efforts. It ensures consistency in messaging across various channels, whether it’s in brochures, websites, social media, or advertising. A strong brand presence helps in creating a coherent and appealing image of the community. - Enhancing Community Experience:
Brand elements can be integrated into the physical space through signage, architectural design, landscaping, and public art. This creates a cohesive and immersive experience for residents and visitors, reinforcing the brand's values and lifestyle promise. - Building a Narrative:
Branding allows for storytelling, which is a powerful tool in placemaking. Through branding, a narrative about the community’s history, vision, and future can be weaved, making the community more than just a place to live but a place with its own story and character. - Guiding Development and Design Choices:
The brand can guide decisions about the types of amenities offered, the design of communal spaces, and the overall layout of the community. This ensures that all aspects of the community are aligned with the brand's promise and identity. - Creating a Sense of Trust and Quality:
A well-established brand can instill a sense of trust and signal quality to potential buyers. It suggests a level of professionalism and attention to detail that can be expected in every aspect of the community.
A 'Builder Co-op Program' in the context of marketing a master-planned community involves collaboration between the community developer and homebuilders. A builder co-op program can create a synergy that benefits both the developers and the builders, and lead to more effective marketing, a diverse yet cohesive community appeal, and ultimately, enhanced sales potential.
This cooperative approach can offer several benefits:
- Expanded Marketing Reach:
By pooling resources, both the developer and builders can extend their marketing reach. A combined budget allows for more significant, more impactful marketing initiatives than what each could achieve independently. - Diverse Portfolio Presentation:
A co-op program can showcase a diverse range of home styles and designs, appealing to a broader audience. Different builders can highlight various architectural styles and price points, making the community attractive to a wider range of buyers. - Cost Efficiency:
Shared marketing expenses mean that individual builders can market their homes more cost-effectively. This shared cost approach can result in higher-quality marketing materials and campaigns than what might be feasible individually. - Consistent Branding and Messaging:
The program can ensure that all marketing materials and messages are consistent and align with the community’s overall branding and values. This unified approach enhances the professional image and market perception of the community. - Leveraging Builder Reputation:
Established builders can bring their own reputational strengths to the community. Buyers who recognize and trust the names of participating builders may be more inclined to consider the community. - Enhanced Product Offering:
Collaboration allows for a more coordinated approach to product development. Builders can work together to ensure a harmonious range of options that meet various market needs and preferences. - Market Insight and Data Sharing:
Builders and developers can share market insights, buyer preferences, and sales data, leading to more informed decisions about future phases of development and marketing strategies. - Joint Promotional Events:
The cooperative can organize joint events, like open houses or community tours, which can be more effective and draw larger crowds than events organized by individual builders. - Increased Negotiating Power with Vendors:
A co-op program may have greater negotiating power with advertising/media outlets, and other vendors, potentially leading to better rates and terms. - Streamlined Sales Process: The program can lead to a more streamlined sales process with coordinated efforts in sales strategies, financing options, and customer service, enhancing the overall buyer experience.
- Community Cohesion: A co-op program can help in maintaining aesthetic and quality standards across different builders, ensuring a cohesive look and feel of the community.
- Risk Mitigation: Shared marketing efforts can mitigate individual risks for builders, especially in uncertain market conditions.
'Pre-sales' marketing is not just about selling homes; it’s about building a foundation for the community’s future. It provides critical financial support, and market insights, while it helps in establishing a resident base that will shape the character and success of the community in its early stages and beyond.
Pre-sales marketing is critical in the development and success of a master-planned community for several reasons:
- Building Interest and Awareness:
Pre-sales marketing helps in building interest and awareness about the community before its completion. This early buzz is essential for attracting potential buyers and creating a sense of anticipation and excitement. - Securing Financial Viability:
By securing sales or commitments before the community is fully developed, developers can demonstrate the project's financial viability. This is often crucial for securing further financing and investment in the project. - Testing the Market:
Pre-sales marketing can serve as a market test, providing valuable feedback on what potential buyers are looking for in terms of housing types, community features, pricing, and more. This allows developers to adjust their plans and offerings to better meet market demands. - Creating a Community Base: Early sales help in establishing a base community of residents. This initial group can become advocates and promoters of the community, sharing their experiences and attracting more residents through word-of-mouth.
- Funding Ongoing Development:
The revenue generated from pre-sales can be reinvested into the ongoing development of the community, helping to finance the construction of communal areas, amenities, and infrastructure. - Mitigating Risk:
Pre-sales efforts reduce the financial risk associated with the project by ensuring that there is a demand for the homes and amenities being developed. This is particularly important in uncertain market conditions. - Long-term Planning and Phased Development:
With an understanding of the demand from pre-sales, developers can plan the phasing of the community more effectively. They can decide which amenities and features to prioritize based on what's attracting buyers. - Targeted Marketing Strategies:
Pre-sales campaigns allow for more targeted marketing strategies. Developers can focus on specific demographics and tailor their marketing efforts based on the interest shown during the pre-sales phase. - Price Benchmarking:
Successful pre-sales can set a benchmark for pricing within the community. They help in establishing the market value of the properties, which can guide pricing strategies for future sales. - Building Confidence Among Buyers:
When potential buyers see that others have already invested in the community, it can build confidence in the project's success and potential as a long-term investment.
Pre-sales marketing for a master-planned community requires a strategic mix of tactics to effectively attract potential buyers and generate excitement about the development. Here are some effective tactics:
- Develop a Strong Brand Identity:
Create a compelling brand for the community, emphasizing its unique features, lifestyle, and values. This includes a memorable name, logo, and consistent messaging that resonates with your target audience. - Interactive Sales Center:
Set up an interactive sales center with detailed models, interactive maps, and virtual tours. This allows potential buyers to visualize the community and its amenities before they are built. - Virtual Reality Tours:
Utilize virtual reality technology to provide immersive experiences of the community, homes, and amenities. This is especially effective when the physical development is still in progress. - Targeted Digital Marketing:
Use targeted digital marketing strategies, including SEO, social media advertising, and email campaigns, to reach potential buyers. Tailor your messaging and channels to the preferences of your target demographic. - Engaging Website:
Create a highly engaging and informative website with detailed information about the community, including plans, amenities, timelines, pricing, and contact information. Include high-quality renderings, photos, and videos. - Community Events and Open Houses:
Host events and open houses to generate excitement. These can include groundbreaking ceremonies, tours of the area, and community meetings. These events are opportunities for direct engagement with potential buyers. - Referral Programs:
Implement referral programs to encourage current buyers or local realtors to refer new buyers. Referral incentives can be an effective way to leverage word-of-mouth marketing. - Collaboration with Local Realtors:
Partner with local realtors who understand the area’s real estate market. Provide them with all the necessary information and tools to effectively sell the vision of the community. - Effective PR and Media Outreach:
Use press releases, local media interviews, and articles in real estate magazines to generate media coverage about the community. Highlight unique aspects and the benefits of living in the community. - Influencer Partnerships:
Partner with local influencers or celebrities who can promote the community to their followers. This can be particularly effective if the influencer aligns with the lifestyle and values of the community. - Direct Mail Campaigns:
Although digital marketing is dominant, direct mail campaigns targeting specific geographic areas or demographics can still be effective, especially for older demographics. - Early Bird Offers and Incentives:
Provide special offers, discounts, or incentives for early buyers. This can create a sense of urgency and exclusivity. - Community Involvement and Sponsorship:
Get involved in local events and sponsor community activities to raise awareness of the new development and demonstrate a commitment to the local community. - Customer Relationship Management (CRM) System:
Utilize a CRM system to manage early leads effectively, follow up with potential early buyers, and keep them engaged throughout the sales process.
Each of these tactics can play a role in building interest and excitement around a master-planned community, ultimately leading to successful pre-sales efforts.
Launching a master-planned community requires a strategic and multifaceted marketing approach to attract potential buyers and generate excitement. Here are some of the best marketing tactics for such a launch:
- Create a Strong Brand Identity:
Develop a compelling brand that reflects the unique characteristics, values, and lifestyle of the community and differentiates it from the competition. This includes a memorable name, logo, and a consistent theme or story that resonates with your target audience. - Develop a High-Quality Website:
Create an engaging, informative website with detailed information about the community. Include high-quality renderings, maps, floor plans, virtual tours, and videos showcasing the community's features and amenities. - Host a Launch Event:
Organize a grand launch event to generate buzz. Invite potential buyers, local realtors, community leaders, and media. Use this event to showcase the community's vision, amenities, and lifestyle. - Utilize Social Media Marketing:
Use social media platforms to reach a broader audience. Share updates, photos, videos, and testimonials. Engage with your audience through contests, polls, and interactive posts. - Implement Targeted Digital Advertising:
Use targeted online advertising campaigns (such as Google Ads, Facebook Ads, YouTube, etc.) to reach potential buyers based on demographics, interests, and behaviors. - Leverage Virtual Reality and 3D Tours:
Offer virtual reality tours and 3D walkthroughs of the community and homes. This allows potential buyers to experience the community before it's fully built. - REALTOR Marketing:
Attract and collaborate with local real estate agents and brokers who can help market the community to their clients. Build relationships and provide them with all necessary marketing materials and information. - Influencer Marketing:
Partner with influencers or local celebrities who can promote the community to their followers, especially if their follower base matches your target demographic. - Content Marketing:
Develop a content marketing strategy that includes blogs, articles, and newsletters. Focus on topics related to community living, lifestyle, and local attractions to attract potential buyers. - Public Relations and Media Outreach:
Get coverage in local newspapers, real estate magazines, and online publications. Write press releases and host media events to generate positive publicity. - Email Marketing Campaigns:
Build an email list and send regular updates about the community’s progress, special offers, events, and other relevant information to keep potential buyers engaged. - Community Engagement and Sponsorship:
Get involved in local events and sponsor community activities to raise awareness and show your commitment to the local area. - Referral Programs:
Implement a referral program to encourage current buyers to refer friends and family, offering incentives for successful referrals. - Interactive Sales Center:
Set up a sales center with interactive displays, models, and knowledgeable staff to provide information and answer questions. - Direct Mail Campaigns:
Use direct mail to reach potential buyers in targeted areas with brochures, flyers, and invitations to open houses or events.
Each of these tactics can contribute to a successful launch by building awareness, generating interest, and creating a sense of community and lifestyle that attracts potential residents. The key is to integrate these tactics into a cohesive marketing strategy that aligns with the community's brand and values.
When marketing a master-planned community, choosing the right digital advertising channels is crucial to effectively reach and engage your target audience. Here are some of the best digital advertising channels for this purpose:
- Google Ads (Search and Display Network): Google Ads can be extremely effective due to their wide reach and advanced targeting options. Use search ads to appear in search results for relevant keywords, and display ads to reach potential buyers on various websites they visit.
- Facebook and Instagram Ads: These platforms offer extensive targeting options based on demographics, interests, behaviors, and location. You can use a mix of images, video, and carousel ads to showcase the community and its amenities.
- YouTube Advertising: Video ads on YouTube can help visually showcase the community. You can target potential buyers based on their viewing habits, interests, and demographic information.
- LinkedIn Ads: If your target demographic includes professionals or retirees with specific career backgrounds, LinkedIn can be a good platform for more targeted advertising.
- Email Marketing: While not a traditional advertising channel, targeted email campaigns to a well-curated list can be highly effective. Use emails to provide updates, news, and special offers related to the community.
- Real Estate Websites and Portals: Advertising on popular real estate websites and portals like Zillow, Realtor.com, and Redfin can help reach people who are actively searching for new homes or communities.
- Retargeting Campaigns: Use retargeting ads to reach individuals who have visited your website but did not take action. This keeps your community in their minds and encourages them to revisit your site.
- Programmatic Advertising: This allows for automated buying of ad space across various websites and platforms, targeting users based on specific criteria relevant to your community.
- Pinterest Ads: For communities with a strong focus on aesthetics, lifestyle, or family living, Pinterest can be an effective platform. Use visually appealing pins and promoted posts to attract potential buyers.
- Local Online News Outlets and Magazines: Advertising on local news websites and online magazines can help reach a local audience or those interested in moving to the area.
- Influencer Marketing: Collaborate with influencers who can promote the community to their followers. This can be particularly effective if the influencer's audience aligns with your target demographic.
- SEO (Search Engine Optimization): Invest in SEO to improve your website's ranking in search results for relevant keywords. This isn't direct advertising, but it’s crucial for digital visibility.
- Geo-Targeted Ads: Use geo-targeting to display ads to users based on their current location or locations they frequently visit, which can be especially useful for reaching local or nearby prospects.
- Virtual Tours and Webinars: Host virtual tours and webinars and promote them through various digital channels. This can engage potential buyers and give them a detailed view of the community.
- Mobile Advertising: With increasing mobile usage, targeting mobile users through in-app ads, mobile search ads, and SMS marketing can be effective.
Each of these channels has its strengths and can be used in different combinations depending on the specific characteristics of the target audience for the master-planned community. A multi-channel approach often works best, ensuring a wide and effective reach.
For master-planned communities, the best-performing ad types on Facebook and Instagram typically combine compelling visuals, informative content, and targeted messaging to engage potential buyers. Here are some ad types that tend to perform well on these platforms:
- Carousel Ads: Carousel ads allow you to showcase multiple images or videos in a single ad. This format is ideal for master-planned communities as it can display different aspects of the community, such as various home styles, amenities, landscapes, and lifestyle features.
- Video Ads: Video ads are highly engaging and can effectively convey the look and feel of the community. They can include virtual tours of the community, testimonials from residents, or a showcase of community events and amenities.
- Story Ads: Utilizing Instagram and Facebook Stories for advertising can be very effective. These full-screen ads can be used for short video clips or images, making them ideal for capturing the audience's attention with engaging visuals of the community.
- Lead Generation Ads: These ads are designed to capture lead information directly within the platform. They are useful for gathering contact details of interested potential buyers, who can then be nurtured through email campaigns or direct contact.
- Slideshow Ads: If video production is a challenge, slideshow ads are a great alternative. They use a series of still images to create a video-like ad. You can highlight different features of the community or depict a day in the life of a resident.
- Instant Experience Ads: These are full-screen ad experiences that open after someone taps on your ad on a mobile device. They can include a mix of images, videos, and call-to-action buttons, and are particularly useful for providing an immersive experience.
- Dynamic Ads: Dynamic ads automatically promote your community to people who have expressed interest on your website, in your app, or elsewhere on the Internet. This is particularly effective for retargeting individuals who have shown interest but haven’t converted yet.
- Sponsored Posts: Turn your top-performing organic posts into sponsored ads. This can include posts about community events, new phase releases, or special promotions. Since these posts have already gained traction organically, they are likely to perform well as ads.
- Collection Ads: This format allows users to browse more products in a full-screen experience. A master-planned community can showcase different home models, floor plans, or available properties.
- Interactive Poll Ads (Instagram Stories): Poll ads in Instagram Stories are interactive and can increase engagement. Use polls to get opinions or preferences, which can also provide valuable insights into your audience.
To maximize the effectiveness of these ad types, it's important to have a deep understanding of your target audience, including their demographics, interests, and what they are looking for in a community. Tailoring your content to these factors, along with A/B testing different ad formats, copy, and visuals, will help in identifying the most effective approach for your specific audience.
The buying cycle for consumers purchasing a home in a master-planned community typically involves several stages. This cycle can vary depending on individual circumstances and market conditions, but generally, it follows a pattern similar to this:
- Awareness: The potential buyer becomes aware of the master-planned community. This awareness can come from various sources, such as digital advertising, word-of-mouth, real estate listings, events, or signage.
- Interest and Research: Once aware, the buyer starts showing interest and begins to research the community. They may visit the community's website, read online reviews, view virtual tours, or gather information through social media, brochures, or real estate portals. This stage involves understanding the community's features, amenities, home styles, prices, and overall lifestyle.
- Consideration: At this stage, the buyer starts seriously considering the community as an option. They compare it with other communities or housing options, evaluating factors like location, price, amenities, community culture, and future prospects. The buyer may engage with sales representatives, attend open houses, or visit the community to get a first-hand experience.
- Intent: The buyer's interest evolves into a concrete intent to purchase. They might discuss with family or advisors, start looking into financing options, and engage more deeply with sales agents. They may also start considering specific homes or lots within the community.
- Evaluation: In this critical phase, the buyer evaluates the specifics of the deal. This includes negotiating terms, reviewing contracts, and finalizing the choice of home. They may conduct a more detailed assessment of the property, including inspections, and finalize their financing arrangements.
- Purchase: The buyer makes the decision and completes the purchase. This involves signing contracts, completing financial transactions, and officially becoming a homeowner in the community.
- Post-Purchase Evaluation and Advocacy: After moving in, the buyer evaluates their decision. A positive experience can lead to post-purchase satisfaction, where the buyer becomes a community advocate, sharing their positive experience with others and possibly influencing future buyers. If the experience is negative, it may lead to buyer’s remorse and negative word-of-mouth.
- Repeat Purchase/Referral: Satisfied residents may consider additional purchases in the same community (e.g., upsizing or investing in property) or refer friends and family, thus re-entering the buying cycle at a different level.
Throughout this cycle, effective marketing and customer service play crucial roles in guiding potential buyers from one stage to the next. Understanding and addressing the needs and concerns at each stage can significantly impact the buyer's decision-making process and overall satisfaction.
The length of the buying cycle for consumers purchasing a new home in a master-planned community can vary significantly depending on various factors, including the consumer's personal circumstances, market conditions, and the specific characteristics of the community.
In total, the entire buying cycle for a new home in a master-planned community can range from as short as 6 months to over a year, with the average falling somewhere around 6-12 months. It's important to note that individual cases can vary widely, and external factors like economic conditions, changes in housing market trends, or the buyer's personal situation (like the need to sell an existing home) can significantly influence the duration of the buying cycle.
However, a general timeline can be outlined:
- Awareness and Initial Interest (1-3 months): This phase begins when potential buyers first become aware of the community, often through marketing efforts, word-of-mouth, or online searches. During this period, they start gathering initial information and developing an interest.
- Active Research and Consideration (3-6 months): Once interested, buyers typically enter a more active research phase. This involves deeper exploration of the community, comparison with other options, visiting the site, and engaging with sales representatives. They may also start considering financial options and pre-approval for mortgages.
- Decision Making (1-3 months): This stage involves finalizing the choice, which may include selecting a specific home or lot within the community, finalizing customizations or upgrades, and making a commitment to purchase. This phase can be shorter if the buyer is very decisive or longer if they are comparing multiple options.
- Purchase Process (1-2 months): After deciding to purchase, the buyer goes through the process of signing contracts, securing financing, and closing the deal. This timeframe can be affected by the efficiency of the mortgage process, legal requirements, and the readiness of the home if it's under construction.
- Post-Purchase and Move-In (Variable): The time from purchase to move-in can vary greatly, especially if the home is not yet built. For pre-constructed homes, this might be immediate, but for homes under construction, it could be several months to over a year.
Each stage of the home buying cycle in a master-planned community is influenced by various factors that can significantly impact a buyer's decision-making process.
Here's a breakdown of key influencers for each stage:
Awareness
- Advertising: Digital and traditional advertising can play a significant role in generating initial awareness.
- Word-of-Mouth: Recommendations from friends, family, or colleagues.
- Real Estate Listings: Listings on websites and in publications.
- Community Events: Open houses, community tours, or local events.
- Location Visibility: Physical location and signage of the community.
Interest and Research
- Online Content: Website information, virtual tours, testimonials, and reviews.
- Social Media: Posts, ads, and reviews on platforms like Facebook, Instagram, and YouTube.
- Sales and Marketing Materials: Brochures, flyers, and email campaigns.
- Real Estate Agents: Information and guidance provided by agents.
Consideration
- Comparative Analysis: Comparing features, prices, and amenities with other communities.
- Community Reputation: The perceived quality and reputation of the community.
- Personal Lifestyle Fit: How well the community's lifestyle aligns with the buyer's preferences.
- Financial Considerations: Price, value for money, and financing options.
Intent
- Sales Experience: The quality of interaction with sales representatives.
- Incentives and Offers: Special offers, discounts, or financing terms offered.
- Family and Peer Opinions: Input and advice from family members and peers.
- Emotional Connection: Emotional appeal and envisioning life in the community.
Evaluation
- Contract Terms: Clarity and acceptability of the purchase terms and conditions.
- Home Inspection: Results of the home inspection and quality of construction.
- Legal and Financial Advice: Input from lawyers, financial advisors, or mortgage lenders.
- Final Price Negotiation: Flexibility and outcomes of price negotiations.
Purchase
- Closing Process: Efficiency and transparency of the closing process.
- Customer Service: Quality of service and support during the purchase process.
- Financial Commitment: Final financial arrangements and mortgage details.
Post-Purchase Evaluation and Advocacy
- Resident Experience: Satisfaction with the home and community life post-move-in.
- Customer Support: Ongoing support and responsiveness to resident needs.
- Community Engagement: Opportunities for social engagement and community involvement.
- Problem Resolution: Effectiveness in resolving any post-purchase issues.
Repeat Purchase/Referral
- Overall Satisfaction: Cumulative satisfaction with the community and home.
- Loyalty Programs: Incentives for referrals or repeat purchases.
- Long-Term Value: Perceived value of the property and community over time.
- Continued Engagement: Ongoing marketing efforts and community development.
Understanding and positively influencing these factors at each stage can enhance the buyer's journey, leading to increased satisfaction and a higher likelihood of successful sales and referrals.
Differentiating a master-planned community from competitors is key to attracting potential buyers and establishing a unique position in the market. Here are some effective strategies to achieve this differentiation:
- Unique Brand Identity: Develop a strong and unique brand identity that reflects the community's values, lifestyle, and unique selling propositions. This includes everything from the community's name and logo to its overall aesthetic and tone of communication.
- Signature Amenities and Features: Offer unique amenities and features that set your community apart. This could include state-of-the-art fitness centers, community gardens, eco-friendly technologies, unique architectural designs, or exclusive clubs and facilities.
- Focus on Lifestyle and Experience: Promote a specific lifestyle that the community supports, whether it's family-friendly, active adult living, luxury, sustainability-focused, or technology-driven. Create experiences that resonate with your target audience, such as community events, clubs, or activities.
- Innovative Technology Integration: Implementing smart home technologies, high-speed internet, and tech-friendly community spaces can appeal to a tech-savvy demographic and set your community apart.
- Sustainability and Eco-Friendly Initiatives: Emphasize green living and sustainability. Features like solar panels, energy-efficient homes, water conservation systems, and green spaces can be strong differentiators.
- Quality of Construction and Design: Ensure high standards of construction and unique design aesthetics. This could include working with renowned architects or designers, using high-quality materials, or incorporating distinctive design elements.
- Community Engagement and Social Connectivity: Foster a strong sense of community with regular events, clubs, and activities that encourage social interaction. A connected community often becomes a self-promoting entity.
- Personalization Options: Offering customization and personalization options in home designs and features can attract buyers looking for a tailored living experience.
- Location and Accessibility: Highlight the benefits of your community's location, such as proximity to urban centers, natural landscapes, top schools, or key amenities.
- Strategic Partnerships: Form partnerships with local businesses, schools, or organizations to offer exclusive services or benefits to your residents.
- Effective Storytelling and Marketing: Use storytelling in your marketing to create an emotional connection with potential buyers. Share the vision, the journey, and the experiences of residents living in the community.
- Testimonials and Resident Stories: Showcase real stories and testimonials from residents who love living in the community. Authentic experiences can be very persuasive.
- Quality of Life Enhancements: Focus on aspects that improve the overall quality of life, such as security, healthcare facilities, educational opportunities, and recreational activities.
- Responsive and Efficient Management: Having a responsive and efficient community management team can significantly enhance resident satisfaction and can be a strong selling point.
- Regular Upgrades and Maintenance: Commit to the regular upgrading and maintenance of community facilities and infrastructure to ensure long-term appeal.
Effective Public Relations (PR) strategies for a master-planned community involve a mix of communication tactics aimed at building a positive image, attracting potential buyers, and establishing the community as a desirable place to live.
Here are some key PR strategies:
- Storytelling and Brand Narrative:
Develop a compelling narrative that tells the story of the community – its vision, the lifestyle it offers, and its unique features. This narrative should resonate with your target audience and be consistently communicated across all channels. - Media Relations and Press Coverage:
Build relationships with local and regional journalists, bloggers, and influencers. Provide them with press releases, stories, and opportunities to visit and experience the community. Coverage in newspapers, magazines, TV segments, and online platforms can significantly boost visibility. - Community Events:
Host and promote community events such as open houses, groundbreakings, charity events, or local sponsorships. These events provide an opportunity for media coverage and help build a sense of community. - Leveraging Social Media:
Use social media platforms to engage with the public, share news, and promote events. Platforms like Facebook, Instagram, and Twitter can be used to showcase the community's lifestyle, amenities, and resident experiences. - Content Marketing:
Publish high-quality content that appeals to your target audience. This can include blog posts, articles, newsletters, and videos about community life, homeowner tips, local area highlights, and development updates. - Influencer Partnerships:
Partner with local or industry-relevant influencers to promote the community. Influencers can share their experiences and reach a broader audience that trusts their opinions. -
Community Involvement and Sponsorship:
Get involved in local causes, charities, or events. Sponsorship of local sports teams, cultural events, or schools can enhance community relations and visibility. -
Resident Testimonials and Stories:
Use testimonials and stories from current residents to showcase the community’s lifestyle and benefits. Authentic experiences shared by real residents can be very persuasive. - Crisis Management Plan:
Have a plan in place for managing potential negative situations or crises. Quick and effective communication during such times is crucial to maintain the community's positive image. - Awards and Recognitions:
Apply for community development, design, and lifestyle awards. Winning or even being nominated can be used as a PR tool to enhance credibility and prestige. - Collaboration with Local Businesses:
Partner with local businesses for joint promotions or events. This not only promotes the community but also demonstrates a commitment to supporting the local economy. - Regular Updates and Communication:
Keep the public informed about the community’s development progress, new phases, and upcoming projects through regular updates. - Thought Leadership:
Position members of the development team as experts in community development, real estate, and sustainable living through speaking engagements, webinars, and published articles. - Feedback and Engagement:
Actively seek feedback from residents and the public, and show that this feedback is valued and considered. This engagement can build trust and a positive reputation.
An effective PR strategy for a master-planned community is about creating and maintaining a positive image, engaging with the target audience, and building strong relationships with various stakeholders. Each of these strategies can contribute to creating a desirable brand image and attracting potential buyers.
Traditional marketing tactics, while sometimes overshadowed by digital methods, still play a vital role in promoting master-planned communities. These tactics can effectively reach certain demographics and add a tangible, personal touch to marketing efforts.
Here are some of the best traditional marketing tactics for master-planned communities:
- Print Advertising:
Placing ads in newspapers, magazines, and real estate publications can reach a broad audience. Target local and regional publications that are likely to be read by your potential buyers. - Direct Mail Campaigns:
Sending brochures, postcards, and flyers directly to targeted demographics can be effective. These materials can showcase the community, highlight amenities, and invite recipients to open houses or community events. - Billboards and Outdoor Advertising:
Strategically placed billboards and other outdoor advertisements can increase visibility and awareness, especially in regions near the community or in target markets. - Model Homes and Showrooms:
Well-decorated model homes and showrooms offer potential buyers a tangible experience of the community's lifestyle. These spaces can be used for tours, events, and direct sales conversations. - Community Events and Open Houses:
Hosting events like open houses, community tours, or participation in local events can attract potential buyers and allow them to experience the community atmosphere firsthand. - Radio and Television Advertising:
Depending on the target market and budget, radio and TV ads can be effective in reaching a broader audience. These ads can convey the community's lifestyle and invite listeners or viewers to learn more. - Public Relations and Media Coverage:
Getting featured in news stories, interviews, or special segments on local TV or radio stations can increase credibility and interest. - Networking with Real Estate Agents:
Building strong relationships with local real estate agents and brokers can help in spreading the word about the community. Providing them with marketing materials and incentives can encourage them to bring clients to your community. - Brochures and Sales Collateral: High-quality, printed sales materials that potential buyers can take home are essential. These should include detailed information about the community, floor plans, pricing, amenities, and lifestyle benefits.
- Signage:
Effective signage around and within the community can attract drive-by traffic and help with brand recognition. This includes entrance signs, directional signs, and information boards. - Referral Programs:
Encouraging current buyers or residents to refer others through incentives can be a powerful word-of-mouth tactic. - Sponsorships and Local Partnerships:
Sponsoring local events, sports teams, or community initiatives can increase visibility and demonstrate commitment to the local area. - Local Community Engagement: Participating in local community activities, town meetings, and other local events can help in building a positive image and gaining local support.
- Press Releases:
Distributing press releases about new developments, milestones, or events in the community to local newspapers and magazines can generate free publicity. - Branded Merchandise:
Giving away branded merchandise like pens, calendars, or notepads can keep the community in the minds of potential buyers.
While these traditional marketing tactics can be highly effective, they often yield the best results when used in conjunction with digital marketing strategies, creating a comprehensive and multi-faceted approach to marketing a master-planned community.
Marketing a master-planned community is a complex task that requires a nuanced understanding of real estate marketing, target demographics, and the unique selling points of the community. Inexperienced marketers can sometimes make mistakes that can impact the effectiveness of their campaigns.
Here are some typical mistakes to be aware of:
- Lack of a Clear Unique Selling Proposition (USP):
Not clearly defining or communicating what sets the community apart from others can lead to ineffective messaging. It's essential to highlight the unique aspects of the community, whether it's amenities, location, design, lifestyle, or sustainability features. - Insufficient Market Research: Failing to conduct thorough market research can result in a misunderstanding of the target audience's needs and preferences. This can lead to misaligned marketing strategies that do not resonate with potential buyers.
- Overlooking Digital Marketing:
In today's digital age, underutilizing online platforms like social media, SEO, and digital advertising can be a significant oversight. Digital channels are crucial for reaching a broad audience effectively. - Neglecting Customer Experience: Not focusing on the customer journey from initial contact through to purchase and after-sales service can lead to dissatisfaction and negative word-of-mouth, which can be particularly damaging in community living environments.
- Inconsistent Branding and Messaging:
Inconsistent use of branding elements (like logos, colors, and messaging) across different marketing materials can create a disjointed brand image, reducing brand recognition and trust. - Underestimating the Importance of Visuals:
Not investing in high-quality visuals, such as professional photographs, videos, and virtual tours, can make the community less appealing. Visuals are key in real estate marketing to showcase the property and lifestyle effectively. - Ignoring Local Marketing:
While digital marketing is essential, completely ignoring local and community-based marketing efforts can be a mistake. Local events, sponsorships, and partnerships can play a crucial role in community marketing. - Failure to Utilize Testimonials and Community Stories:
Not leveraging the power of testimonials and stories from current residents can be a missed opportunity. Positive experiences shared by real people can be incredibly persuasive. - Inadequate Follow-Up Strategies:
Not having a system in place for following up with leads can result in missed opportunities. Timely and personalized follow-up is key in converting interest into sales. - Lack of Adaptability: Being rigid in marketing strategies and not adapting to market feedback and trends can hinder the effectiveness of marketing efforts. Flexibility and willingness to adjust strategies based on performance data are crucial.
- Over-Promising and Under-Delivering: Exaggerating claims about the community or future developments that are not yet certain can lead to trust issues and disappointment.
- Not Tracking Metrics: Not measuring the performance of different marketing strategies can make it difficult to understand what is working and where to allocate resources effectively.
- Ignoring Competitors: Failing to monitor and learn from competitors can result in missed opportunities to differentiate and innovate.
To avoid these mistakes, marketers need to conduct thorough research, develop a clear and consistent marketing strategy, leverage both digital and local marketing channels, and continuously monitor and adapt their approach based on performance and feedback.
SEO (Search Engine Optimization) strategies for master-planned communities require a focus on both the general principles of good SEO and specific tactics tailored to real estate and community marketing.
By employing these SEO strategies, a master-planned community can improve its online visibility, attract more traffic to its website, and ultimately generate more leads and sales. Remember, SEO is a long-term strategy, and consistent effort is key to achieving and maintaining good results.
Here are some unique SEO strategies that can be particularly effective:
- Local SEO Optimization:
Since master-planned communities are location-specific, it's crucial to optimize for local SEO. This includes claiming and optimizing your Google My Business listing, getting listed in local directories, and ensuring NAP (Name, Address, Phone Number) consistency across the web. - Keyword Research Tailored to Target Audience:
Conduct detailed keyword research to understand what terms your target audience uses when searching for homes or communities. Include keywords related to the community's location, amenities, lifestyle, and type of homes available. - Optimized On-Page Content:
Ensure that your website’s on-page content (like titles, meta descriptions, headers, and body text) is optimized with relevant keywords without overstuffing. Content should be informative, engaging, and relevant to your target audience. - Quality, Informative Blog Content:
Regularly publish high-quality blog posts that provide valuable information to potential buyers. Topics can include community news, local events, home buying tips, lifestyle content, and development updates. This content should be optimized for both search engines and user engagement. - Utilizing Rich Media Content:
Incorporate rich media content like videos, virtual tours, and high-quality images, which can be beneficial for both user experience and SEO. Ensure these media elements are properly tagged with descriptive, keyword-rich file names and alt text. - Mobile Optimization:
With the increasing use of mobile devices for property searches, ensure your website is mobile-friendly with responsive design, fast loading times, and easy navigation. - Backlink Building:
Gain quality backlinks from reputable real estate websites, local business directories, and community-related websites. This can be achieved through partnerships, guest blogging, and producing shareable content. - Schema Markup for Real Estate:
Use schema markup to provide search engines with detailed information about your community’s properties. This can help in displaying rich snippets in search results, like ratings, prices, and availability. - Social Media Integration:
Leverage social media platforms to drive traffic to your website. Regularly update your profiles with engaging content and ensure that your social media efforts are aligned with your SEO keywords and goals. - User Experience and Site Performance:
Focus on creating a great user experience with easy navigation, fast loading times, and engaging design. Search engines favor websites that provide a good user experience. - Reputation Management and Reviews:
Encourage residents to leave reviews on Google, social media, and real estate websites. Positive reviews can improve your community's visibility and attractiveness. - FAQs and Community Information:
Include a comprehensive FAQ section and detailed community information on your website. Answer common questions related to the buying process, amenities, community lifestyle, and location-specific queries. - Hyperlocal Content:
Create content that focuses on the hyperlocal aspects of the community – like neighborhood guides, local attractions, schools, and events. This can help attract potential buyers looking for a community in a specific locale. - Consistent Content Updates:
Regularly update your website with current information about available properties, community developments, and news. Fresh, updated content is favored by search engines.
Smartphones are the gateway to prospects and residents. Creating a native app for smartphones for a master-planned community can offer several advantages that enhance both the marketing and the living experience within the community.
A native app can significantly enhance the resident experience, streamline communication and management, and serve as an effective tool for attracting and nurturing interest in the community. It leverages technology to create a more connected, efficient, and enjoyable living environment.
Here are some key reasons why such an app can be beneficial:
- Enhanced Resident Engagement:
A native app can serve as a central hub for residents to access information, communicate, and engage with the community. It can provide updates on events, community news, and important notifications, fostering a stronger sense of community. - Convenience and Accessibility:
Residents can easily access services, report issues, book amenities, or contact management directly from their smartphones. This level of convenience and accessibility can significantly enhance the resident experience. - Streamlined Communication:
The app can streamline communication between residents and community management, offering a direct and efficient channel for reporting maintenance issues, making suggestions, or receiving assistance. - Community Features Integration:
Features such as community calendars, event bookings, forums, or classifieds can be integrated into the app, making it a comprehensive tool for community living. - Marketing and Promotional Tool:
For potential buyers, the app can showcase the community's features, amenities, and lifestyle. It can offer virtual tours, image galleries, and detailed information about the community, serving as an effective marketing tool. - Real-Time Feedback and Surveys:
The app can be used to gather real-time feedback from residents through surveys and polls, helping community management to make informed decisions and address residents' needs promptly. - Personalization and User Experience:
A native app can offer a more personalized experience for users, with features tailored to their preferences and needs. This personalization can enhance user engagement and satisfaction. - Smart Home Integration:
For communities with smart home technologies, the app can serve as a control center, allowing residents to manage home automation features like lighting, heating, and security systems. - Enhanced Security:
Features such as gate access control, visitor management, and emergency alerts can be integrated into the app, enhancing the security and safety of the community. - Data Collection and Analytics:
The app can collect valuable data on resident behavior and preferences, which can be analyzed to improve services, plan events, and make data-driven decisions for the community. - Sustainability Initiatives:
An app can promote and manage sustainability initiatives within the community, like carpooling, recycling programs, and energy-saving tips. - Community Loyalty Programs:
Integrate loyalty programs or partnerships with local businesses and services, offering residents special deals or rewards, thus promoting local commerce and community engagement.
Effective marketing to realtors for master-planned communities involves strategies that highlight the unique selling points of the community, provide realtors with the necessary tools to sell effectively and build strong partnerships.
By implementing these tactics, developers, and marketers of master-planned communities can build strong, mutually beneficial relationships with realtors, ultimately leading to more effective marketing and sales of the community.
Here are some of the best tactics:
- Realtor-Specific Events:
Host events exclusively for realtors to tour the community, view model homes, and learn about the unique features and selling points. These events can include luncheons, cocktail hours, or educational seminars. - Comprehensive Realtor Kits:
Provide realtors with detailed information kits. These should include brochures, floor plans, pricing details, community maps, amenity lists, and any other relevant information that would help them understand and sell the community effectively. - Training and Education:
Offer continuing education training sessions or webinars that educate realtors on the community's features, the target market, and key selling strategies. This can also include information on financing options, the purchasing process, and any buyer incentives. - Incentive Programs:
Create incentive programs for realtors to motivate them to bring clients to your community. This could include bonuses, higher commission rates for certain milestones, or rewards for multiple sales. - Regular Communication:
Maintain regular communication with your realtor network through newsletters, emails, or social media updates. Keep them informed about new developments, available properties, special promotions, and success stories. - Dedicated Realtor Portal:
Consider setting up a dedicated portal on your website where realtors can access all the information and resources they need, see property availability in real time, and register their clients. - Personalized Experience for Realtor’s Clients:
Offer to provide a personalized and branded experience for clients brought in by realtors. This could include personalized tours, special welcome packages, or direct meetings with community representatives. - Networking Opportunities:
Participate in or sponsor local real estate events, trade shows, and meetings to network with realtors and promote your community. - Feedback and Collaboration:
Encourage feedback from realtors on what clients are looking for and how the community can better meet these needs. Realtors can provide valuable insights into market trends and buyer preferences. - Leveraging Social Media and Digital Tools:
Use social media platforms and digital tools to create engaging content that realtors can easily share with their networks and clients. - Showcasing Testimonials and Success Stories:
Share testimonials and success stories of residents, as well as successful sales made by realtors. This can enhance credibility and provide real-life examples of satisfied buyers. - Host Community Engagement Events:
Invite realtors to community engagement events where they can see the vibrancy of the community life, which can be a strong selling point. - Market Analysis and Data: Provide realtors with market analysis and data that can help them understand the community's position in the market and its competitive advantages.
THRIVE IN A COMPLEX MARKET
Stand out from the competition and build a brand that people know and trust.
It Starts with Leveraging Key Research + Data
Data is the catalyst for impactful marketing initiatives that resonate with the ideal audience and yield meaningful results.
AUIDIENCE SEGMENTING
Demographics alone do not provide enough insights to make critical decisions. If we want to know more about what people value and why, audience segmentation tools (like PRIZM) provide will enable you to think about your ideal customer in different ways and develop an effective strategy for reaching them.
STRATEGIC PLANNING
Leveraging data collaboratively with land planners helps identify opportunities to attract the right target audience and ensure high sales velocity. Consider how your audience prioritizes features such as walkability, lifestyle amenities, community aesthetic, or shared green-spaces in the decision making process.
LIFESTYLE PLACEMAKING
Placemaking is about crafting a powerful sense of community and connection that will resonate with your target audience. How will people feel when they enter your community? What will people remember when they leave? This approach differentiates a community from competitors while providing tangible benefits for residents.
BRAND IDENTITY
Branding is about telling a story. Data will help ensure it's the right one. By demonstrating a unique personality, values, and characteristics through messaging, color palette, typography, imagery, and other visual and verbal components – you can built trust and recognition in the market.
Bringing the Vision to Life
Marketing a master-planned community requires thoughtful pre-sale strategy and execution, from the ground up.
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